The bus driver was awarded the “Awards Award” for being lodged in accordance with the regulations.

The driver stopped at the station as required but was lodged with the passengers

Master He became the first person to receive the "Accident Award"

Bus company: This award is designed to comfort the aggrieved employees

Yesterday, Mr. Zhu Yongkang reader phoned the newspaper “Zhejiang Zhongcheng City” hotline 0579-89111111: Some time ago, he saw a battle on the bus. A passenger and bus driver clashed and pulled for a moment. In some cases, some unreasonable passengers are encountered. The driver is actually very helpless.

The reporter verifies that the dispute on the bus is due to reasons. After a round of inquiries, the reporter finally got news of the incident from Yongtong Bus Company.

It turned out that this battle had been transferred from the bus to the car. Some time ago, the passengers answered the complaint directly to Yuantong Bus Company with a phone call. The passenger surnamed Zhou, who said he was a disabled person and was hit by the driver's face.

As the investigation deepened, unexpected changes occurred. The rude and arrogant driver of this passenger's mouth was later awarded a very special award by the company - the aggrieved award, and he was also the first person to receive this award.

Event Playback: Passengers did not press the bell in advance and requested to get off the train

The driver surnamed Ho, starting from last year to open 6 bus. This happened on March 13.

At 4 o'clock in the afternoon of that day, Master He started from the starting station of the second station of the Hardware City. “He was on the starting station and it was about 50 years old.”

The car went straight ahead and arrived at the Zhendong Grand Hotel station. When the station reported a sound: “The next stop is Zhendong Grand Hotel. Please ring the passengers at the stop.” No one rings the bell.

When he arrived at the Zhendong Grand Hotel station, Master He slowed down and confirmed that no one had left the car to continue driving.

Just then, he heard Zhou shouted "park!"

"Has passed, do you not call early?" Master He continued driving, and the two quarreled.

The reporter saw from the monitoring, seeing that any master is not willing to stop, Zhou rushed to the driver's seat next to push the shoulders of any master chef, he master picked up his right hand back down.

Subsequently, Zhou also reached out and turned the steering wheel, the vehicle appeared shaking. Master He dared not start again, parked the car on the roadside.

Zhou also stopped other passengers who wanted to get on the train. They were blamed by the passengers on board the car. Unwilling, he always stood at the coin office and refused to get off.

After being dissuaded by the passengers and nearby citizens, Zhou only got out of the car. At this point, the bus has stopped for nearly 5 minutes.

Bus company: The driver's operation meets the requirements and he is awarded the "Accident Award"

“After investigation, we believe that the drivers do not stop at the site and do not leave the steering wheel, and they are all right.” Hu Miaojian, head of the company’s team, said that Xiao He’s operation is in line with the requirements.

"Of course, in this case, the driver shouldn't make a quarrel with the passengers and give him a back hand. This is not proper," said Hu Miaojian. They will educate the driver again. However, the driver's grievances are not small.

He admitted that although there are still many deficiencies in bus services, some passengers are also unreasonable. For example, some elderly people do not take the initiative to show their credentials and they say something. Some young people call the driver to drink, regardless of circumstances, and require parking.

To this end, the company specially set up a “warranty award,” and Mr. He became the first person to win.

“The main purpose of setting up this award is to comfort employees and give them some psychological relief.” Chen Qiang, chairman of Yuantong Bus Company, explained that passengers are God in terms of the service nature of public transport companies, but drivers are also people. They are also Will be wronged.

The bus company stated that the incident is still under further processing. If there is evidence that the driver caused damage to Zhou, they will deal with it accordingly; if Zhou has an objection, he also hopes that he can come to the company and make mediation in person.

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